Shipping policy
Shipping and Handling
We work with carriers to provide cost-effective and quick shipping throughout the United States.
Shipping Timelines Most orders are shipped out within 2 business days. Shipping times exclude holidays and weekends. Orders placed over the weekend will be shipped the next business days. Standdard shipping may take 3-9 days to deliver. Delivery time is based on distance to destination. Estimates apply to orders placed before 10:00am East Standard Time. USPS delivery service is not available on Sundays and holidays.
Freight Surcharge Freight surcharge may apply to heavy or oversized items in addition to the calculated shipping charges shown during checkout. It will be indicated on the item page if such surcharges might apply.
Shippintg to Canada Delivery time will vary depending upon the destination and customs clearance. Customer is responsible for any duties and taxes. It may require additional days for delivery.
Shipping to Alaska, Puerto Rico and Hawaii There is no additional shipping charge to Alaska, Puerto Rico or Hawaii. It may require additional days for delivery.
International Shipping (excluding Canada) Please email and discuss regarding international orders.
Sales Tax Items shipped to a Pennsylvania address are subject to 6% PA tax. Those items shipped outside of PA will not be taxed.
FREE SHIPPING! Lexalu offers free shipping on all orders $100.01 and up (price on products only, not including taxes and other charges.) If you choose to take advantage of our free shipping, we'll ship out your order via USPS Parcel (3-9 days). Free shipping applies only to orders shipping within the continental United States. Expedited shipping is NOT free.
Non-Delivered Orders If a package is refused or returned to us unopened, the customer shall be charged the shipping cost of the order amount and pay additional shipping costs to re-ship the order. All refused packages that are non-deliverable for any reason are subjected to a 10% restocking fee.
Freight Damage Every effort has been made for safe and secure shipping. Before signing, please check your shipment thoroughly upon receipt. Any damage or breakage observed must be noted on the delivery receipt as "Damaged Packages". Make all claims directly with the carrier. Failure to make a claim within 24 hours of receipt with carrier will result in denial of claim.
Website Errors We do our best to present correct information on products, pricing and matching photos on our website, but in the rare event that we make mistakes, we reserve the right to charge the correct price, ship the correct item, or correct the mistake. We will immediately notify you of any necessary corrections.